AI Agents - Your Best Employee

Intelligent agents that handle complex conversations and tasks, at scale, around the clock.

Transform Your Team with AI Agents

TechNovaTime AI Agents go beyond simple chatbots. They are autonomous virtual team members capable of natural, intelligent phone conversations to handle complex, mission-critical workflows across your organization.

Powered by advanced conversational AI, our agents understand context, navigate complex scenarios, access knowledge, and complete tasks accurately and efficiently, 24/7. Free your human team for higher-value work while improving consistency and reducing costs.

90%+

Automation of targeted calls

24/7

Operational availability

Human-like

Conversation quality

50%+

Cost reduction potential

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The Intelligence Behind the Voice

Our AI Agents leverage a sophisticated stack of technologies to deliver seamless, intelligent interactions.

Self-Improving Intelligence

Leveraging machine learning and our unique 'Auto Improve' capability, TechNovaTime AI Agents continuously analyze interactions and outcomes. They learn from data, adapt to changing scenarios, and refine their conversational strategies to maximize effectiveness and achieve your business goals.

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Core AI Agent Capabilities

Equipped with powerful features to handle diverse and dynamic business conversations.

Engage callers with fluid, context-aware dialogue that mimics human interaction patterns.

Deploy consistent AI voice experiences across traditional telephony, web calls, and mobile apps.

Seamlessly transfer calls to human agents with full context when necessary for complex or sensitive issues.

Instantly retrieve and utilize information from integrated knowledge bases, CRMs, and APIs.

Perform actions like scheduling, data entry, transaction processing, and system updates during the call.

Operate within industry regulations (e.g., HIPAA, TCPA) with built-in compliance checks and secure data handling.

Transforming Operations Across Healthcare

See how TechNovaTime AI Agents are making an impact in various workflows.

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Insurance Verification

Automate insurance eligibility checks, benefit verification, and coverage confirmations with payers.

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Claim Status

Check claim status, follow up on pending claims, and resolve claim issues with insurance payers.

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Prior Authorization

Submit and track prior authorization requests, verify requirements, and follow up with payers.

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Patient Follow-up

Conduct post-visit follow-ups, medication adherence checks, and appointment reminders.

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Collections

Handle payment collections, arrange payment plans, and send payment reminders professionally.

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Appointment Scheduling

Enable 24/7 scheduling, confirmations, rescheduling and cancellations integrated with your calendar.

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Integrates With Your Ecosystem

TechNovaTime AI Agents connect seamlessly with the tools you already use. Our platform supports integration with leading CRM, EHR, telephony systems, APIs, and databases, ensuring a smooth implementation and data flow.

Your Path to Automation

  1. 1

    Discovery & Goal Setting

    Collaborate to define target workflows, KPIs, and success metrics.

  2. 2

    Configuration & Integration

    Tailor agent behavior and connect securely to your required systems.

  3. 3

    Training & Validation

    Train the AI with specific knowledge and rigorously test performance.

  4. 4

    Launch & Optimization

    Go live and continuously monitor, refine, and improve based on real-world data.

Common Questions

Answers to frequently asked questions about TechNovaTime AI Agents.

How do AI Agents differ from chatbots?

While chatbots often follow scripts, our AI Agents engage in dynamic, natural conversations using advanced NLU/NLP. They understand context, manage complex dialogue flows, access external data, and learn over time, enabling them to handle sophisticated tasks autonomously.

Do AI Agents replace human agents?

AI Agents augment human capabilities, not replace them. They excel at handling high-volume, repetitive, or standardized tasks 24/7, freeing human agents for more complex, empathetic, or strategic interactions. Our platform includes seamless escalation paths.

How long does implementation take?

Deployment typically takes 4-8 weeks, depending on the complexity of the workflow and integrations required. Our process includes discovery, configuration, integration, testing, and training phases for a smooth rollout.

What languages and accents are supported?

Our AI Agents primarily support US English with high proficiency across various accents. Support for other languages like Spanish is available and can be discussed based on specific requirements.

How is data privacy and security handled?

Security is paramount. TechNovaTime is SOC 2 Type II certified and adheres to HIPAA and other relevant regulations. We utilize end-to-end encryption, secure data handling protocols, and robust access controls.

Ready to Automate with Voice AI?

Discover how TechNovaTime AI Agents can transform your operations. Schedule a personalized demo today.

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